Our earwax removal procedures are carried out in a small clinical treatment room designed specifically for safe, hygienic care.
Due to limited space and to ensure that the clinician can work without distraction we do not allow additional people to accompany patients into the room, unless absolutely necessary. Earwax removal is a clinical procedure, not a spectator activity. For this reason, friends, relatives, or companions will be asked to wait in the designated waiting area.
Exceptions for Patients Requiring Essential Support We fully understand that some, but not all patients may require support due to:
If you or the person you are attending with requires essential support, this must be communicated clearly upon arrival and, wherever possible, noted at the time of booking. A support person may be permitted to enter the treatment room only when their presence is essential to the patient’s wellbeing, understanding, or safety.
What Counts as Essential Support? A support person may be allowed into the treatment room when they are needed to:
Companions attending solely for observation or personal interest will not be admitted.
Safety and Comfort Allowing only essential persons in the room helps us ensure:
Your cooperation supports better outcomes and a calmer experience for everyone involved.
Thank You for Your Understanding These guidelines help us maintain a safe, respectful, and effective clinical environment. We appreciate your support in following this policy and ensuring that every patient receives the highest standard of care.